How to View Account Deletion Requests

To view your customers’ account deletion requests, follow these steps:

1. Log in to the ikas Dashboard:

   Sign in to your ikas Dashboard.

2. Open Settings:

   In the left-hand menu, click on Settings and then select Account Deletion Requests.

3. Manage Account Deletion Requests:

   In this section, you’ll see all customer requests to delete their accounts.

   From this list, you can select a customer’s request to either approve and permanently delete the account or decline it.

   Important: Please note that once a customer account is permanently deleted, this action cannot be undone.

For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.