--- title: ikas Transparency | Help Center description: Learn more about ikas – from security standards to our development philosophy. --- [Skip to content](https://support.ikas.com/ikas-transparency#main-content) - [English](https://support.ikas.com/ikas-transparency) - [Deutsch](https://support.ikas.com/de/ikas-transparenz) English Show submenu for translations [![ikas](https://support.ikas.com/hs-fs/hubfs/G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg?width=150&height=70&name=G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg)](https://ikas.com/) Open main navigation Close main navigation - - [English](https://support.ikas.com/ikas-transparency) - [Deutsch](https://support.ikas.com/de/ikas-transparenz) English Show submenu for translations - [Go to ikas.com](https://ikas.com/) [Go to ikas.com](https://ikas.com/) Support Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.ikas.com/) 2. [ikas Transparency](https://support.ikas.com/ikas-transparency) # ikas Transparency Learn more about ikas – from security standards to our development philosophy. ## GDPR & Data Protection - [Is ikas GDPR-compliant?](https://support.ikas.com/is-ikas-gdpr-compliant) - [What security measures does ikas take for data protection?](https://support.ikas.com/what-security-measures-does-ikas-take-for-data-protection) - [Is compliance with the GDPR (General Data Protection Regulation) and KVKK (Turkish Data Protection Law) being worked on?](https://support.ikas.com/is-compliance-with-the-gdpr-general-data-protection-regulation-and-kvkk-turkish-data-protection-law-being-worked-on) ## Security & Login - [Are there security standards in the login process for the dashboard?](https://support.ikas.com/are-there-security-standards-in-the-login-process-for-the-dashboard) - [Does ikas support two-factor authentication?](https://support.ikas.com/does-ikas-support-two-factor-authentication) - [Are user actions, login, and logout processes recorded in the e-commerce system?](https://support.ikas.com/are-user-actions-login-and-logout-processes-recorded-in-the-e-commerce-system) - [Are logs maintained for unauthorized access attempts and failed password attempts?](https://support.ikas.com/are-logs-maintained-for-unauthorized-access-attempts-and-failed-password-attempts) - [Is unauthorized and critical area masking or hiding performed?](https://support.ikas.com/is-unauthorized-and-critical-area-masking-or-hiding-performed) - [Are user passwords stored in the database in an encrypted format?](https://support.ikas.com/are-user-passwords-stored-in-the-database-in-an-encrypted-format) See less ▼ ## Software Development at ikas - [Does ikas use software development methodologies like Scrum, Kanban, etc.?](https://support.ikas.com/does-ikas-use-software-development-methodologies-like-scrum-kanban-etc) - [Which programming language is used for development?](https://support.ikas.com/which-programming-language-is-used-for-development) ## Technology & Infrastructure - [Which database does ikas use?](https://support.ikas.com/which-database-does-ikas-use) - [Where is the data stored?](https://support.ikas.com/where-is-the-data-stored) - [Are backup procedures and applications in place to prevent data loss?](https://support.ikas.com/are-backup-procedures-and-applications-in-place-to-prevent-data-loss) - [Are backups transferred to different locations or geographical regions?](https://support.ikas.com/are-backups-transferred-to-different-locations-or-geographical-regions) - [Are data checks and restore tests performed for the received backups?](https://support.ikas.com/are-data-checks-and-restore-tests-performed-for-the-received-backups) - [Are defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective) values in place for emergency or data loss situations?](https://support.ikas.com/are-defined-rto-recovery-time-objective-and-rpo-recovery-point-objective-values-in-place-for-emergency-or-data-loss-situations) - [Do technical and administrative measures exist to ensure the continuous operation of the system?](https://support.ikas.com/do-technical-and-administrative-measures-exist-to-ensure-the-continuous-operation-of-the-system) - [Do Load Balancing, High Availability, WAF, and Intrusion Detection Systems exist?](https://support.ikas.com/do-load-balancing-high-availability-waf-and-intrusion-detection-systems-exist) - [Why do the IP addresses of ikas shops change?](https://support.ikas.com/why-do-the-ip-addresses-of-ikas-shops-change) See less ▼ ## Business Continuity & Disaster Recovery - [Does ikas have a business continuity plan?](https://support.ikas.com/does-ikas-have-a-business-continuity-plan) - [Are these plans regularly reviewed or tested?](https://support.ikas.com/are-these-plans-regularly-reviewed-or-tested) - [Are there secondary systems for disaster recovery (Disaster Recovery Site)?](https://support.ikas.com/are-there-secondary-systems-for-disaster-recovery-disaster-recovery-site) ## Security Tests & Audits - [Are penetration tests conducted, and when was the last penetration test conducted?](https://support.ikas.com/are-penetration-tests-conducted-and-when-was-the-last-penetration-test-conducted) - [Can a compliance or maturity report of the last conducted penetration test be provided?](https://support.ikas.com/can-a-compliance-or-maturity-report-of-the-last-conducted-penetration-test-be-provided) ## Archiving & Standards - [Are archiving processes conducted?](https://support.ikas.com/are-archiving-processes-conducted) - [Is any management standard applied? Specifically ISO 20000, 27001, 27701, or 22301?](https://support.ikas.com/is-any-management-standard-applied-specifically-iso-20000-27001-27701-or-22301) ## Payment Policies & Terms of Use - [Which Products and Services Are Prohibited When Using ikasPay?](https://support.ikas.com/which-products-and-services-are-prohibited-when-using-ikaspay) - [ikas Guides and Checklists](https://support.ikas.com/ikas-guides-and-checklists#main-content) - [Your Perfect Start with ikas](https://support.ikas.com/ikas-guides-and-checklists#your-perfect-start-with-ikas) - [Go Global with ikas](https://support.ikas.com/ikas-guides-and-checklists#go-global-with-ikas) - [Take Your Store to the Next Level](https://support.ikas.com/ikas-guides-and-checklists#take-your-store-to-the-next-level) - [ikas Admin Dashboard](https://support.ikas.com/ikas-admin-dashboard#main-content) - [Products](https://support.ikas.com/ikas-admin-dashboard#products) - [Transfers](https://support.ikas.com/ikas-admin-dashboard#transfers) - [Product Barcode Label](https://support.ikas.com/ikas-admin-dashboard#product-barcode-label) - [Homepage](https://support.ikas.com/ikas-admin-dashboard#homepage) - [Purchase Order](https://support.ikas.com/ikas-admin-dashboard#purchase-order) - [Stock Count](https://support.ikas.com/ikas-admin-dashboard#stock-count) - [Definitions](https://support.ikas.com/ikas-admin-dashboard#definitions) - [Price List](https://support.ikas.com/ikas-admin-dashboard#price-list) - [Orders](https://support.ikas.com/ikas-admin-dashboard#orders) - [Drafts](https://support.ikas.com/ikas-admin-dashboard#drafts) - [Abandoned Checkouts](https://support.ikas.com/ikas-admin-dashboard#abandoned-checkouts) - [Order Tags](https://support.ikas.com/ikas-admin-dashboard#order-tags) - [Gift Cards](https://support.ikas.com/ikas-admin-dashboard#gift-cards) - [Customers](https://support.ikas.com/ikas-admin-dashboard#customers) - [Awaiting Approval](https://support.ikas.com/ikas-admin-dashboard#awaiting-approval) - [Customer Groups](https://support.ikas.com/ikas-admin-dashboard#customer-groups) - [Campaigns](https://support.ikas.com/ikas-admin-dashboard#campaigns) - [Coupons](https://support.ikas.com/ikas-admin-dashboard#coupons) - [Campaign Offers](https://support.ikas.com/ikas-admin-dashboard#campaign-offers) - [Apps](https://support.ikas.com/ikas-admin-dashboard#apps) - [Settings](https://support.ikas.com/ikas-admin-dashboard#settings) - [Financing](https://support.ikas.com/ikas-admin-dashboard#financing) - [User Account](https://support.ikas.com/ikas-admin-dashboard#user-account) - [Sales Channel B2C](https://support.ikas.com/sales-channel-b2c#main-content) - [SEO and Domain](https://support.ikas.com/sales-channel-b2c#seo-and-domain) - [Automations](https://support.ikas.com/sales-channel-b2c#automations) - [Notifications](https://support.ikas.com/sales-channel-b2c#notifications) - [Localization](https://support.ikas.com/sales-channel-b2c#localization) - [Payment Settings](https://support.ikas.com/sales-channel-b2c#payment-settings) - [Customer Settings](https://support.ikas.com/sales-channel-b2c#customer-settings) - [Shipping Settings](https://support.ikas.com/sales-channel-b2c#shipping-settings) - [Extensions](https://support.ikas.com/sales-channel-b2c#extensions) - [Blog](https://support.ikas.com/sales-channel-b2c#blog) - [B2B, POS Lite & Marketplaces](https://support.ikas.com/b2b-pos-lite-marketplaces#main-content) - [B2B](https://support.ikas.com/b2b-pos-lite-marketplaces#b2b) - [POS Lite](https://support.ikas.com/b2b-pos-lite-marketplaces#pos-lite) - [ikas Marketing](https://support.ikas.com/ikas-marketing#main-content) - [Summary](https://support.ikas.com/ikas-marketing#summary) - [Email & SMS](https://support.ikas.com/ikas-marketing#email-sms) - [Automation](https://support.ikas.com/ikas-marketing#automation) - [Customer Segments](https://support.ikas.com/ikas-marketing#customer-segments) - [Popup](https://support.ikas.com/ikas-marketing#popup) - [Affiliate Reports](https://support.ikas.com/ikas-marketing#affiliate-reports) - [Settings](https://support.ikas.com/ikas-marketing#settings) - [ikas Mobile App](https://support.ikas.com/ikas-mobile-app) - [ikas.dev](https://support.ikas.com/ikas-dev) - [ikas Transparency](https://support.ikas.com/ikas-transparency#main-content) - [GDPR & Data Protection](https://support.ikas.com/ikas-transparency#gdpr-data-protection) - [Security & Login](https://support.ikas.com/ikas-transparency#security-login) - [Software Development at ikas](https://support.ikas.com/ikas-transparency#software-development-at-ikas) - [Technology & Infrastructure](https://support.ikas.com/ikas-transparency#technology-infrastructure) - [Business Continuity & Disaster Recovery](https://support.ikas.com/ikas-transparency#business-continuity-disaster-recovery) - [Security Tests & Audits](https://support.ikas.com/ikas-transparency#security-tests-audits) - [Archiving & Standards](https://support.ikas.com/ikas-transparency#archiving-standards) - [Payment Policies & Terms of Use](https://support.ikas.com/ikas-transparency#payment-policies-terms-of-use) [![ikas](https://support.ikas.com/hs-fs/hubfs/favicon-green.png?width=24&height=24&name=favicon-green.png "ikas")](https://ikas.com/) ikas.com Support Center Copyright © 2025, ikas Teknoloji A.Ş.