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      1. Help Center
      2. Sales Channel B2C
      3. Automations

      How to Activate the Back-in-Stock Notification

      With the Back-in-Stock notification, you can automatically notify customers by email when a product is back in stock.

      Activate the Back-in-Stock Notification

      Follow these steps to activate the Back-in-Stock notification:

      1. Log into the ikas Dashboard:

        Sign in to your ikas Dashboard.

      2. Access Automations:

        In the left menu, click on Sales Channel B2C > Automations.

      3. Activate the Back-in-Stock Notification:

        • In the Back-in-Stock Notification section, click the Activate button on the right.
        • Enable the back-in-stock notification by checking the checkbox at the top right.

      4. Configure the Back-in-Stock Notification:

        • Under Settings, specify whether the notification should be sent to all customers or only to registered customers.
        • In the Most Waited Products section, you can see which products are in high demand and how many customers are waiting for them.

      5. Save:

        Click on Save to apply the changes.

      Export Most Expected Products

      You can export the list of most expected products:

      1. Select Export Option:

        In the Most Expected Products section, click the Export button on the right. A window will open where you can specify export details.

      2. Choose Export Format:

        Choose the desired file type for the export (CSV or XLS).

      3. Export:

        Click on the Export button to complete the export. The file will automatically download in the selected format.

       

       

       

      💡 Did You Know...?

      In addition to Back-in-Stock notifications, here are other automations you should check out and activate:

       

      For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.