--- title: How to Activate the Payment Reminder Emails description: "With the payment reminder, you can automatically notify customers via email when they have placed an order but the payment is still pending. Follow these steps to activate the payment reminder: Log in" --- [Skip to content](https://support.ikas.com/how-to-activate-the-payment-reminder-emails#main-content) - [English](https://support.ikas.com/how-to-activate-the-payment-reminder-emails) - [Deutsch](https://support.ikas.com/de/wie-aktiviere-ich-die-zahlungserinnerungsmails) English Show submenu for translations [![ikas](https://support.ikas.com/hs-fs/hubfs/G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg?width=150&height=70&name=G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg)](https://ikas.com/) Open main navigation Close main navigation - - [English](https://support.ikas.com/how-to-activate-the-payment-reminder-emails) - [Deutsch](https://support.ikas.com/de/wie-aktiviere-ich-die-zahlungserinnerungsmails) English Show submenu for translations - [Go to ikas.com](https://ikas.com/) [Go to ikas.com](https://ikas.com/) Support Center - There are no suggestions because the search field is empty. 1. 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[Automations](https://support.ikas.com/sales-channel-b2c?hsLang=en#automations) # How to Activate the Payment Reminder Emails With the payment reminder, you can automatically notify customers via email when they have placed an order but the payment is still pending. ### Activate Payment Reminder Follow these steps to activate the payment reminder: 1. **Log into the ikas Dashboard:** Sign in to your ikas Dashboard. 2. **Access Automations:** In the left menu, click on **Sales Channel B2C > Automations**. 3. **Activate Payment Reminder:** - In the **Money Transfer Reminder** section, click the **Activate** button on the right. - Enable the payment reminder by checking the **checkbox** at the top right. 4. **Configure Payment Reminder:** Make the following **settings**: - **Target Group for Payment Reminder:** Decide whether only active customers or all customers should receive a reminder. - **Marketing Email Consent:** Choose whether all customers or only customers with an email subscription should be notified. - **Reminder Timing:** Set the number of days after which the payment will be checked and the reminder will be sent. 5. **Save:** Click **Save** to apply the changes.       💡 **Did You Know...?** In addition to payment reminders, here are other automations you should check out and activate: - [How to Activate the Cart Reminder](https://support.ikas.com/how-to-activate-the-cart-reminder?hsLang=en) - [How to Activate or Manage Product Reviews](https://support.ikas.com/how-to-activate-or-manage-product-reviews?hsLang=en) - [How to Activate the Back-in-Stock Notification](https://support.ikas.com/how-to-activate-the-back-in-stock-notification?hsLang=en)     - [ikas Guides and Checklists](https://support.ikas.com/ikas-guides-and-checklists?hsLang=en#main-content) - [Your Perfect Start with ikas](https://support.ikas.com/ikas-guides-and-checklists?hsLang=en#your-perfect-start-with-ikas) - [Go Global with ikas](https://support.ikas.com/ikas-guides-and-checklists?hsLang=en#go-global-with-ikas) - 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