How to Set Up the Email Settings

To use the connected email domain and configure basic settings for it, follow these steps:

1. Log in to the ikas Dashboard:

   Sign in to your ikas dashboard.

2. Access Notifications:

   Click on Sales Channel B2C > Notifications in the left-hand menu.

3. Open Email Settings:

   In the Email Settings section, click Edit Email Settings in the top right corner.

4. Edit Email Settings:

   Make the following basic configurations:

   • Notification Emails:
     • Enter personal or business email addresses where you’d like to receive notifications about orders and refunds. You can enter multiple email addresses.
     • Select the preferred language for your notification emails.
   • Notification and Email Settings:
     • Send with the ikas Domain: If no custom email domain has been set up, enable this option. Emails will then be sent from the ikas domain, but there’s a higher chance they might end up in the spam folder.
       • Reply-To Email Address: Enter the email address where replies should be sent.
       • Reply-To Name: Enter the name that should appear as the sender.
     • Send with My Own Domain: If you have your own domain and have added it under Settings > Email Domain Settings, you can select it here to send emails from your own domain.
   • General Settings:
     • Upload the logo to be used in your emails.
     • Choose a button color for your emails to customize the design.

5. Save:

   Click Save to apply your changes.

For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.