--- title: How to Obtain a DHL API Key description: DHL limits the number of API requests per day through a process called "rate limiting." If, for example, ikas retrieves information from DHL multiple times a day, the set limit for the used API key ca --- [Skip to content](https://support.ikas.com/how-to-obtain-a-dhl-api-key#main-content) - [English](https://support.ikas.com/how-to-obtain-a-dhl-api-key) - [Deutsch](https://support.ikas.com/de/wie-erhalte-ich-einen-dhl-api-schluessel) English Show submenu for translations [![ikas](https://support.ikas.com/hs-fs/hubfs/G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg?width=150&height=70&name=G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg)](https://ikas.com/) Open main navigation Close main navigation - - [English](https://support.ikas.com/how-to-obtain-a-dhl-api-key) - [Deutsch](https://support.ikas.com/de/wie-erhalte-ich-einen-dhl-api-schluessel) English Show submenu for translations - [Go to ikas.com](https://ikas.com/) [Go to ikas.com](https://ikas.com/) Support Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.ikas.com/?hsLang=en) 2. [ikas Admin Dashboard](https://support.ikas.com/ikas-admin-dashboard?hsLang=en) 3. [Apps](https://support.ikas.com/ikas-admin-dashboard?hsLang=en#apps) # How to Obtain a DHL API Key DHL limits the number of API requests per day through a process called "rate limiting." If, for example, ikas retrieves information from DHL multiple times a day, the set limit for the used API key can be quickly reached – especially when tracking a large number of DHL packages. In such cases, we will not be able to provide any new updates until the next day. > ⚠️ Important: > > If you manage an average of more than **5,000 active DHL packages per day**, we kindly ask you to contact DHL directly and provide us with your **own API key**, which we will use exclusively for your shipments. --- ### Instructions: How to Request a DHL API Key #### 1. Registration Register at [https://developer.dhl.com/user/register](https://developer.dhl.com/user/register) and complete your account information. #### 2. Confirmation You will receive an email from DHL with a link to reset your password. Once you reset your password, your profile will be ready to use. #### 3. Create an App - Navigate in the menu to **Apps > Create App**. - Fill out the "Create App" form: - **App Name:** `ikas` - **Select APIs:** `Shipment Tracking - Unified` - Click **Add to app** and then **Create App**. #### 4. Copy Your API Key - Your app is now created! - Click on your app **ikas**. - Copy the **Consumer Key** (*do not* copy the Consumer Secret!) and paste it into your ikas dashboard. > The Consumer Key is your API key that will be used to track your DHL packages. #### 5. Request an Upgrade - In your app overview, click **Request Upgrade**. > Note: > > By default, DHL allows only **250 API requests per day**. > > However, the DHL team usually responds quickly and positively to upgrade requests. #### 6. Fill Out the Upgrade Form Here are our recommendations: - **Are you already a DHL customer:** `Yes` - **What's your expected rate of usage:** Calculate the expected usage as follows: 1. Determine the average number of DHL shipments per day (including returns). 2. Multiply this number by **5** (average delivery duration in days). 3. Multiply the result by **12** (number of requests per day). ➡️ Result = required number of API requests per day. (The "Requests per second" field does not need to be filled.) **Example:** 2,000 orders/day × 5 × 12 = **120,000 requests/day** - **What's your purpose of usage:** DE: `Ich möchte meine eigenen Sendungen verfolgen.` (EN: I want to track my own shipments.) - **Please specify if there are any other usage:** Enter the following: ``` perlKopierenBearbeitenikas will use our API key to track our DHL shipments.Number of DHL shipments per month: XXX ``` - **From which DHL division(s) do you want to track shipments:** Select the known service codes or, if unsure, simply select all.   ### Next Steps Once your upgrade request has been approved: - Enter your **Consumer Key** into the DHL app section in your ikas dashboard under **Tracking API Client Key**. ➡️ Your individual DHL API key is now successfully set up – and your packages can be reliably tracked!     - [ikas Guides and Checklists](https://support.ikas.com/ikas-guides-and-checklists?hsLang=en#main-content) - [Your Perfect Start with ikas](https://support.ikas.com/ikas-guides-and-checklists?hsLang=en#your-perfect-start-with-ikas) - 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