---
title: How to Connect Your Email Domain
description: "To connect your email domain and send business emails from your own domain, follow these steps: Log in to the ikas Dashboard: Sign in to your ikas Dashboard. Open Settings: In the left-hand menu, clic"
---

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# How to Connect Your Email Domain

To link your email domain and send business emails from your own domain, follow the steps below.

### ✅ Requirement

To connect your email domain with ikas, you need to have a **registered email domain** (e.g. via IONOS, Google Workspace, etc.).

> Please note: **ikas does not provide its own email hosting**.  
> This means you can use your domain to send emails through ikas (e.g. order confirmations), but you will need an **external provider** to receive and manage emails.

### 🔧 Connecting your email domain

1. **Log in to the ikas Dashboard:**
   
   Sign in to your ikas Dashboard.
2. **Open Settings:**
   
   In the left-hand menu, click on **Settings** and then select **Email Domain Settings**.
3. **Add Email Settings:**
   
   Click on **Add Email Settings** to add a new email domain.
4. **Complete the Details:**
   
   In the new window, enter the following required information for your email domain:
   
     - **Email Domain Name**: The domain name to be used for emails sent from your system. 
           - **Example**: `ikas.de`
     - **Sender Email Address**: The email address customers will receive emails from, such as order confirmations or campaign emails. 
           - **Example**: `no_reply@ikas.de`
     - **Sender Name**: The name that will appear in the emails sent from your system. 
           - **Example**: `ikas DACH`
     - **Reply-To Email Address**: The email address where customer replies (e.g., from contact forms) will be sent. 
           - **Example**: `info@ikas.de`
     - **Reply-To Name**: The name that will appear in reply emails. 
           - **Example**: `ikas DACH`
5. **Save and Add DNS Records:**
   
   After entering the required information, click **Save**.  
   This will generate **four DNS records**.
   
   These records need to be added to the **DNS settings** of your **email domain provider**. The exact process may vary depending on your provider.
   
   > Note: If you need assistance, your domain provider is your primary point of contact.
   
   **Important note on sending and receiving emails**
   
   ikas allows you to send emails using your own domain (e.g. order confirmations), but does **not provide email hosting**.  
   This means: You can send emails using an address like info@your-domain.com, but in order to **receive emails** (e.g. replies from customers), this address must be **set up and managed with an external email provider**.  
   The DNS records generated in the ikas panel only affect **email sending** – not receiving or mailbox management.
6. **Verify the Domain:**
   
   After the DNS records have been added, click the **Verify Domain** button in the ikas Dashboard.
   
   Once the status changes from **Pending** to **Verified**, your email domain has been successfully connected.
   
   > **Note**: Updating DNS records can take up to 24 hours.

 

###### Why is “noreply” often used as the sender address?

- Prevents unwanted replies
- Reduces spam and phishing risk
- Alternative contact options should still be provided for support purposes

 

 

💡 Learn in the following articles how to set up your email domain settings and edit your email notifications:

- [How to Set Up the Email Settings](https://support.ikas.com/how-to-set-up-the-email-settings?hsLang=en)
- [How to Edit the Email Templates or Notifications](https://support.ikas.com/how-to-edit-the-email-templates?hsLang=en)

 

 

 

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