How to Connect Your Email Domain

To connect your email domain and send business emails from your own domain, follow these steps:

1. Log in to the ikas Dashboard:

   Sign in to your ikas Dashboard.

2. Open Settings:

   In the left-hand menu, click on Settings and then select Email Domain Settings.

3. Add Email Settings:

   Click on Add Email Settings to add a new email domain.

4. Complete the Details:

   In the new window, enter the following required information for your email domain:

   • Email Domain Name: The domain name to be used for emails sent from your system.
     • Example: ikas.de
   • Sender Email Address: The email address customers will receive emails from, such as order confirmations or campaign emails.
     • Example: no_reply@ikas.de
   • Sender Name: The name that will appear in the emails sent from your system.
     • Example: ikas DACH
   • Reply-To Email Address: The email address where customer replies (e.g., from contact forms) will be sent.
     • Example: info@ikas.de
   • Reply-To Name: The name that will appear in reply emails.
     • Example: ikas DACH

5. Save and Add DNS Records:

   After entering the required information, save the settings.

6. Add DNS Records:

   Once saved, four DNS records will be generated.

   These records need to be added to the DNS settings of your email domain provider. The exact process may vary depending on your provider.

   Note: If you need assistance, your domain provider is your primary point of contact.

7. Verify the Domain:

   After the DNS records have been added, click the Verify Domain button in the ikas Dashboard.

   Once the status changes from Pending to Verified, your email domain has been successfully connected.

   Note: Updating DNS records can take up to 24 hours.

For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.