How to Adjust Customer Settings

Customize the checkout page to your liking and determine which customer information should be requested.

To edit the customer settings, follow these steps:

  1. Login to the ikas Dashboard:

    Sign in to your ikas dashboard.

  2. Go to Customer Settings:

    In the left menu, click on the Sales Channel B2C > Customer Settings tab.

  3. Adjust Address Form Settings:

    Define which input fields should be displayed on the checkout page and how they should be handled. You can set the following fields as hidden, optional, or required:

    • ID number
    • Phone number
    • Postal code
  4. Adjust Cart Settings:

    Adjust the visibility and requirement of the following input fields:

    • Coupon Code: Set whether the field is required and decide whether it will be displayed collapsed or expanded.
    • Gift Packaging: Decide if gift wrapping is offered for free or for a fee. If it's for a fee, specify the price.
    • Order Note: Set whether this field should be shown or hidden.
  5. Adjust General Settings:

    Customize general settings for the checkout process:

    • Guest Checkout: Decide whether customers can place an order without registering.
    • Terms & Conditions Checkbox: Determine if the checkbox for terms and conditions should be shown and required. You can also decide whether it should be displayed collapsed or expanded.
    • Billing Address Section: Specify when the billing address will be requested during the checkout process.
    • Business Billing Information: Define when business billing information will be requested during the checkout process.
    • Quick Registration on the Order Confirmation Page: Set whether customers can quickly register directly on the order confirmation page.
  6. Set Up Google Captcha:

    Enable Google Captcha to protect your checkout page from misuse and ensure that only real customers can complete the checkout process.

  7. Save:

    Don’t forget to save your changes.

 

 


For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.