--- title: How to Use Gift Cards description: This article explains how gift cards work after creation and what to keep in mind when using them. --- [Skip to content](https://support.ikas.com/how-to-use-gift-cards#main-content) - [English](https://support.ikas.com/how-to-use-gift-cards) - [Deutsch](https://support.ikas.com/de/wie-werden-geschenkkarten-genutzt) English Show submenu for translations [![ikas](https://support.ikas.com/hs-fs/hubfs/G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg?width=150&height=70&name=G%C3%B6r%C3%BCnt%C3%BC%2019.03.2025%2018.54.jpeg)](https://ikas.com/) Open main navigation Close main navigation - - [English](https://support.ikas.com/how-to-use-gift-cards) - [Deutsch](https://support.ikas.com/de/wie-werden-geschenkkarten-genutzt) English Show submenu for translations - [Go to ikas.com](https://ikas.com/) [Go to ikas.com](https://ikas.com/) Support Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.ikas.com/?hsLang=en) 2. [ikas Admin Dashboard](https://support.ikas.com/ikas-admin-dashboard?hsLang=en) 3. [Gift Cards](https://support.ikas.com/ikas-admin-dashboard?hsLang=en#gift-cards) # How to Use Gift Cards ## This article explains how gift cards work after creation and what to keep in mind when using them. ### Using Gift Cards - Once a gift card is created, it is immediately ready to use. Learn how to create gift cards [here](https://support.ikas.com/how-to-create-gift-cards?hsLang=en). - You can send it manually to customers or integrate it into your sales processes automatically. - When a gift card is redeemed, the system automatically deducts an amount **up to the total value of the shopping cart** — **it's not possible to choose a smaller amount manually**. *🔹 Example: If your cart total is €200 and you have a gift card worth €100, €100 will automatically be deducted from the gift card. You cannot choose to redeem only €50.* - **Remaining balance** on the gift card is preserved and can be used for future purchases. *🔹 Example: If your cart total is €30 and you use a gift card worth €100, the remaining €70 stays on the card for your next purchase.* - **Currently, it is not possible to view the remaining balance of a gift card within the system.** - **For returns**, the refunded amount will be **automatically credited back** to the gift card, provided the return is processed correctly. > Note: For gift cards to work properly, your store's theme must be up to date. If issues occur despite using the latest theme, removing and re-adding the page can resolve the problem. Gift cards are currently supported in all themes except the Ares theme. Support for Ares will be added in the future. ### Gift Cards vs. Discount Codes - **Gift cards** can be used multiple times, even partially, until the total balance has been fully spent. - **Discount codes** are generally valid for a single order only. Even if configured for multiple use, they do not function as a balance but as a fixed amount or percentage deducted per use. - Multiple **gift cards** can be applied during checkout at the same time – whereas only **one discount code** can be used per order. - **In case of returns**, the refunded amount is automatically credited back to the original gift card. 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