How to Set Up the DPD App

Would you like to manage your DPD shipments conveniently and efficiently? Then the DPD app is exactly what you need. With this step-by-step guide, you'll have it up and running in no time.

Preparations: Request Your DPD Credentials

Before you get started in ikas, make sure you have the necessary credentials:

1. Contact DPD and request your Delis ID and the corresponding password.
2. Make a note of both credentials – you'll need them later to connect your account within the app.

Installing and Setting Up the DPD App in ikas

1. Log in to your ikas dashboard.
2. Go to Apps > Appstore and install the DPD Shipping.
3. After installation, you’ll find the app under Apps > My Apps.
4. Open the app and click on Settings to begin configuration.
5. Click the “Connect” button to link your DPD account.
6. Enter your Delis ID and password received from DPD.
7. Click Save to establish the connection.
8. Optional: Enable the option “Send email notification when order status is Fulfilled” to automatically share tracking details with your customers.
9. Save your settings using the button in the top right corner.

Note: In the app, you will find the Orders tab.

There, you can view all orders with generated labels and any potential error messages.

Creating a DPD Label

1. Go to Orders > Orders and open the relevant order.
2. Ensure the order status is Created.
3. Click the three-dot menu ("…") next to the “Mark as Shipped” button.
4. Select “Pack & Create DPD Label”.
5. In the window that opens, select the products to include in the package.
6. Click Save.
7. In the next window, choose:
   • the appropriate DPD product,
   • the preferred label format,
   • and whether to include additional weight.
8. Click Send to generate the label.
9. The generated label will now appear in the timeline of the order and can be opened and printed from there.

For any assistance or if you have further questions, please let us know. You can contact us by phone at +49 7361 3893012 or email us at support@ikas.de.